Commercial Operations Director

About the role

The Commercial Operations Director will lead the commercial strategy for a specialised business unit operating in the medical devices and regulatory services space across the EMEA region. Reporting to senior leadership, this senior role combines strategic direction with hands‑on execution to drive revenue growth, market expansion and strong stakeholder relationships.

Key responsibilities

• Develop and execute the commercial strategy for the medical‑devices regulatory services business, aligning with growth and profitability targets.
• Drive revenue generation, market expansion and sales performance through planning, execution and performance monitoring.
• Build and maintain relationships with key customers, regulators, industry stakeholders and strategic partners.
• Identify and develop new business opportunities, partnerships and commercial initiatives.
• Lead, coach and develop regional commercial teams, ensuring capability building, engagement and succession planning.
• Oversee forecasting, budgeting and business planning while tracking KPIs and managing performance.
• Collaborate with global and regional functions to ensure seamless execution and optimal customer experience.
• Champion operational excellence through process optimisation and continuous improvement.

Required profile

• Minimum 5 years of experience in sales, business development or commercial leadership, preferably within medical devices, regulatory services or quality‑assurance environments.
• Proven track record of driving revenue growth, meeting commercial targets and leading successful business operations.
• Strong leadership experience with the ability to build, manage and develop high‑performing international teams.
• Deep commercial acumen, strategic thinking and a customer‑centric mindset.
• Experience in budgeting, forecasting and business planning in a complex, multi‑market environment.
• Excellent communication, negotiation and stakeholder‑management skills, including interaction with senior executives.
• Solid understanding of industry dynamics within regulated sectors such as medical devices.

Required skills