French-Speaking Customer Support Expert – Greece

About the role

We are looking for French‑speaking Customer Support Experts to join a leading technology company in Greece. In this position you will assist French‑speaking clients through phone, email and chat, helping them resolve technical issues and answer product queries.

Key responsibilities

• Provide high‑quality customer service to French‑speaking users via multiple channels.
• Troubleshoot technical problems, deliver product information and process service requests.
• Record all interactions accurately in the company’s CRM system.
• Collaborate with internal teams to solve complex cases and improve satisfaction.
• Stay up‑to‑date with new technology trends, company products and policies.
• Offer feedback for continuous improvement of support processes.

Required profile

• Fluent in French (spoken and written); English proficiency is a plus.
• Previous experience in customer service or technical support, preferably in the technology sector.
• Strong communication, problem‑solving and customer‑focused attitude.
• Ability to multitask in a fast‑paced environment.
• Willingness to relocate to Greece.

Required skills

• Familiarity with CRM software and digital support tools.

What we offer

• Competitive monthly salary.
• Fully paid training and relocation package.
• Monthly performance bonus.
• Health insurance and two extra salaries per year.
• Opportunities for professional growth in a tech‑focused environment.