Technical Writer – Medical Devices

About the role

GE HealthCare is looking for a Technical Writer to create clear, accurate and user-focused documentation for complex medical systems, supporting healthcare professionals and field service engineers worldwide. The role develops and maintains operator and technical service documentation in English, in line with regulatory requirements and GE HealthCare documentation standards, within a global, cross-functional environment.

Key responsibilities

• Develop, maintain and manage documentation for complex hardware-based systems.
• Author, review, edit and update operator and technical service documentation in English.
• Ensure compliance with GE HealthCare Technical Publications standards, processes and quality requirements.
• Create and deliver complete documentation releases aligned with product development milestones.
• Track, analyse and resolve documentation issues and defects.
• Support documentation strategies, standards and best practices, and collaborate with engineering, service, quality, regulatory and product teams.
• Take part in documentation verification and, when needed, test documentation on systems.
• Contribute to continuous improvement of documentation quality, process efficiency and customer experience.
• Comply with the Quality Management System, complete quality and compliance training, and escalate quality or compliance concerns.

Required profile

• Bachelor's degree in English, technical writing, journalism, communications or a related field; or a Bachelor's in electrical or mechanical engineering; or a technical degree in a related field.
• Experience writing and editing technical documentation for hardware products or complex technical systems.
• Strong written and verbal English, attention to detail, and ability to work independently in global, multicultural teams.

Required skills

• Structured authoring methodologies and DITA.
• Content Management Systems, including Oxygen and Astoria.
• Adobe FrameMaker is an asset.
• Preferred: experience releasing full documentation packages, CCMS, structured XML, and familiarity with medical device quality and regulatory requirements.