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People Operations Advisor - French Speaker

A.P. Moller - Maersk · Villeneuve-d'Ascq

🇬🇧 English
Workday HR portal

Job description

About the role

As a People Operations Advisor for Maersk, you will be the first point of contact for employees and managers across APMM brands in France. You will ensure that every HR interaction delivers a great experience, supporting the company’s vision of seamless global logistics.

Key responsibilities

  • Resolve employee inquiries on compensation, benefits, performance management, leave, payroll and HR applications.
  • Respond through HR case management, phone, email and live‑chat channels.
  • Guide users in Workday and other self‑service tools to drive technology adoption.
  • Promote and support the employee HR portal with policy guidance and How‑To content.
  • Maintain HR data quality and execute transactions in Workday and related systems.
  • Collaborate with People Partners and functional specialists on complex queries.
  • Prepare and manage HR documentation, onboarding and off‑boarding processes.
  • Contribute to process improvement initiatives to simplify and standardise HR operations.
  • Deliver high employee satisfaction through accurate and timely service.

Required profile

  • Customer‑oriented mindset with a passion for employee experience.
  • High energy, strong drive and efficiency in handling queries.
  • Excellent communication skills in French and English.
  • Ability to work collaboratively in a multicultural, global environment.

Required skills

  • Proficiency with Workday HR system.
  • Experience using HR case‑management tools and employee portals.
  • Familiarity with HR data management and transaction processing.

What we offer

  • Opportunity to shape a new global HR service centre.
  • International exposure within a leading logistics company.
  • Supportive, diverse and high‑performance team culture.
  • Access to continuous learning and professional development.

Questions fréquentes

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Published 2 months ago

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A.P. Moller - Maersk

Villeneuve-d'Ascq