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People Operations Advisor - French Speaker
A.P. Moller - Maersk · Villeneuve-d'Ascq
Description du poste
About the role
As a People Operations Advisor for Maersk, you will be the first point of contact for employees and managers across APMM brands in France. You will ensure that every HR interaction delivers a great experience, supporting the company’s vision of seamless global logistics.
Key responsibilities
- Resolve employee inquiries on compensation, benefits, performance management, leave, payroll and HR applications.
- Respond through HR case management, phone, email and live‑chat channels.
- Guide users in Workday and other self‑service tools to drive technology adoption.
- Promote and support the employee HR portal with policy guidance and How‑To content.
- Maintain HR data quality and execute transactions in Workday and related systems.
- Collaborate with People Partners and functional specialists on complex queries.
- Prepare and manage HR documentation, onboarding and off‑boarding processes.
- Contribute to process improvement initiatives to simplify and standardise HR operations.
- Deliver high employee satisfaction through accurate and timely service.
Required profile
- Customer‑oriented mindset with a passion for employee experience.
- High energy, strong drive and efficiency in handling queries.
- Excellent communication skills in French and English.
- Ability to work collaboratively in a multicultural, global environment.
Required skills
- Proficiency with Workday HR system.
- Experience using HR case‑management tools and employee portals.
- Familiarity with HR data management and transaction processing.
What we offer
- Opportunity to shape a new global HR service centre.
- International exposure within a leading logistics company.
- Supportive, diverse and high‑performance team culture.
- Access to continuous learning and professional development.
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A.P. Moller - Maersk
Villeneuve-d'Ascq
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