Payroll Delivery France - Senior Associate

About the role

Strada is hiring a Senior Associate for its Payroll Delivery team in France. You will support the team responsible for payroll activities and/or data management and customer service, making sure outputs are accurate and delivered on time. The role suits someone who is starting out or already has some payroll experience.

Key responsibilities

• Process payroll end to end and/or carry out data management and customer service activities according to agreed calendars, SLAs, KPIs and quality standards.
• Support statutory and year-end reporting, ensuring compliance with local legislation and client requirements.
• Respond to client queries, tickets and calls within agreed service levels.
• Maintain knowledge of payroll processes, systems and country-specific regulations.
• Support testing, system maintenance and resolution of payroll or system issues.
• Liaise with third parties and internal stakeholders, complete controls, documentation and process updates, and contribute to root cause analysis and continuous improvement.
• Escalate service risks, issues or scope deviations to the Service Manager and handle sensitive information securely.

Required profile

• French at minimum B2 level plus a working knowledge of English.
• 2-3 years of relevant experience administering payroll or health and welfare/benefits in an HR consulting, HR outsourcing or corporate environment.
• Bachelor's degree in a business-related field such as accounting, human resources or business administration, or an equivalent combination of education and experience.
• Current and future work authorization in France; no visa sponsorship offered.

Required skills

• Strong knowledge of MS Office tools such as Excel, Word and PowerPoint.
• HRIS knowledge (Workday, SAP or PeopleSoft) preferred.
• Attention to detail, excellent written and verbal skills, and ability to work both independently and in a team.

What we offer

• Health coverage, wellbeing programs and paid leave (vacation, sick, parental).
• Retirement plans and learning opportunities.
• A competitive total rewards package and continuing education and training.