Technicien Maintenance Ascenseurs H/F – Région PACA

About the role

The Elevator Maintenance Technician ensures reliable operation of lifts in the PACA region, primarily serving customers in Nîmes. The role combines on‑site service, safety management, and proactive communication to guarantee customer satisfaction and equipment performance.

Key responsibilities

• Maintain excellent customer relationships through accurate on‑site communication (ETA, job performed, etc.).
• Perform real‑time back reporting of work at the equipment level to keep e‑Optimum and customer notifications up to date.
• Ensure equipment safety, performance, and compliance with maintenance and safety instructions.
• Execute planned maintenance, call‑outs, and unplanned repairs while respecting schedules and quality standards.
• Manage site environment during service operations, identify risks, and apply escalation procedures when necessary.
• Handle proximity stock, request spares, and keep service tools and van in good condition.
• Submit precise timesheets and back‑reporting, and raise sales leads to the supervisor.
• Participate in continuous improvement by providing feedback on products, methods, and safety.

Required profile

• Strong focus on customer satisfaction and proactive communication.
• Commitment to safety, risk identification, and adherence to escalation procedures.