Team Lead Account Manager – Mid-Market

About the role

Youtrust, a European digital trust platform founded in 2013, is hiring a Team Lead Account Manager in Caen. Its Account Management team in France is growing to 10 people across Mid-Market and SMB portfolios, and the role supports the AM Director and helps the team grow revenue within its existing customer base. The position is hybrid.

Key responsibilities

• Lead and coach 4 Account Managers on day-to-day sales, with individual coaching and ramp-up plans, and onboard new team members.
• Track team KPIs (upsell, cross-sell, average deal size, time to close, pipeline coverage), run pipeline and forecast reviews and set action plans.
• Share what works on prospecting, discovery, qualification, deal strategy, objection handling, negotiation and closing, and support the team on strategic deals and escalations.
• Review the team's accounts, segment them and agree an attack strategy with the AM Director, helping the team sell the full Youtrust platform.
• Manage your own Mid-Market portfolio: build your pipeline through outbound, run the full sales cycle, run product demos with Sales Engineers, negotiate terms, keep a reliable forecast and clean Salesforce data, and work with Customer Success, Marketing, Product and RevOps.

Required profile

• At least 1 year of experience as a Team Lead or sales manager in B2B SaaS, ideally on Mid-Market accounts.
• Has coached salespeople and run full sales cycles, hitting ARR targets.
• Knows how to grow existing accounts through upsell, cross-sell and new entities within large groups.
• Uses data to run the team (KPIs, pipeline reviews, forecasts).
• Fluent French (C2) and comfortable working in English (B2).
• Knowledge of e-signature, identity verification, fraud prevention or another regulated SaaS market is a plus.

Required skills

• Salesforce
• Use of AI tools in daily sales work

What we offer

• Salary of 117,000 - 142,000 EUR OTE (base 65,000 - 79,000 EUR, variable 52,000 - 63,000 EUR)
• BSPCE, meal vouchers (50% covered), health insurance (50% covered) and life/disability insurance (100% employer-covered)
• Wellbeing support, 50% public transport reimbursement for hybrid workers, employee discounts, 10 RTT days per year and parental leave