Operations Support Agent – French Speaking (Crystal Ski)

About the role

Join Crystal Ski as an Operations Support Agent in France, acting as the essential link between resort teams, head‑office colleagues, and suppliers. You will provide administrative support that enables resort staff to focus on delivering outstanding guest experiences.

Key responsibilities

• Provide quick, accurate information to resort staff and guests.
• Ensure all travel and logistical arrangements for resort teams are in place.
• Maintain and update the Crystal Ski Explorer App content to keep it professional, on‑brand, and engaging.
• Support guest‑facing teams on the ground, including airport assistance on Saturdays.
• Perform essential office tasks to keep daily operations running smoothly.

Required profile

• Passion for mountains, skiing or snowboarding, and winter outdoor life.
• Positive attitude, strong team player, and excellent communication skills.
• High attention to detail with the ability to manage multiple tasks and conflicting priorities.
• Self‑motivated, proactive decision‑maker who can work independently.
• Comfortable driving in snowy conditions and willing to travel overseas.

Required skills

• Proficiency in Microsoft Excel.

What we offer

• Salary of 2,200 € gross per month.
• Private health insurance with Allianz.
• Shared accommodation with bills included.
• Work permits, background and medical checks arranged.
• Return flights, company IT equipment and uniform.
• Comprehensive onsite training with accommodation and pay.
• Free language lessons and access to the TUI Learning Hub.
• Opportunities for summer beach work and permanent career development.