Elevator Maintenance Technician (M/F) – PACA Region

About the role

The role involves maintaining and repairing elevators across the PACA region, ensuring safety, performance and customer satisfaction through proactive on‑site communication and accurate reporting.

Key responsibilities

• Manage customer relationships, provide precise on‑site communication (ETA, job performed) and ensure real‑time back‑reporting of work.
• Perform planned maintenance, call‑outs and unplanned repairs while respecting schedules, safety standards and quality procedures.
• Maintain equipment safety, site environment, and identify and act on site risks, escalating when necessary.
• Handle stock management, tool and van upkeep, and submit timesheets and service reports accurately.
• Raise sales leads and contribute feedback for product and process improvement.

Required profile

• Strong focus on customer satisfaction and safety.
• Ability to plan workload, follow maintenance instructions and safety guidelines.
• Willingness to attend training and possibly coach others as required.

Required skills

• Proficiency with the e‑Optimum reporting system.
• Knowledge of lift technology and associated maintenance procedures.