Customer Service Specialist – Remote (up to $160/hr)
Mercor · Paris
Description du poste
About the role
Mercor is seeking a remote Customer Service Specialist to support AI research labs by reviewing domain‑specific documents. The role is contract‑based and offers a competitive hourly rate, allowing you to work independently while contributing to high‑impact projects.
Key responsibilities
- Review and assess domain‑specific documents for quality, accuracy, and relevance.
- Provide structured feedback to improve document evaluation processes.
- Apply strong analytical skills to support project outcomes.
- Work asynchronously to meet deadlines and enhance service delivery.
- Collaborate with cross‑functional teams to ensure consistency with guidelines.
Required profile
- Bachelor's degree (minimum).
- At least 2 years of professional experience in a relevant field.
- Excellent attention to detail and ability to follow structured guidelines.
- Eligibility to work from the United States, Europe, the United Kingdom, or Canada.
Required skills
- Proficiency in Microsoft Excel.
- Proficiency in Microsoft PowerPoint.
- Proficiency in Microsoft Word.
What we offer
- Competitive hourly rate ranging from $80 to $160.
- Fully remote work with flexible scheduling.
- Opportunity to contribute to cutting‑edge AI research projects.
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Mercor
Paris
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