Senior Forward Deployed Engineer (French-speaking)

About the role

Celonis is looking for a Senior Forward Deployed Engineer (internal title: Senior Value Engineer) based in Paris. The role is a trusted advisor who helps customers achieve their strategic goals and realize significant value with the Celonis Process Intelligence Platform. The engineer owns the end-to-end customer value journey, from landing to renewal, working closely with the sales teams and partners.

Key responsibilities

• Translate customers' strategic priorities into high-impact Celonis use cases, demos and business cases
• Run value workshops and proof-of-value projects, presenting the opportunity and roadmap to C-level executives
• Facilitate workshops to identify process improvement opportunities and initiate change initiatives
• Present results and realized value to senior management
• Own the full customer value journey, including expansion and renewal, and build an expansion roadmap
• Give feedback to product teams on new use cases

Required profile

• Native-level French, able to lead workshops, give executive presentations and manage stakeholders in French
• Experience in an analytical, customer-facing role such as solution consulting, sales engineering or IT/management consulting, or in an in-house analytics center of excellence
• Experience identifying process improvement use cases, deploying improvements and training users
• Experience planning and managing multiple projects across accounts at different stages of the value journey
• Experience presenting roadmaps and results to stakeholders and management
• Degree in technology and management, industrial/business engineering, business informatics, computer science, mathematics, economics or a comparable program
• Ideally expertise in finance and/or supply chain, and in one or more industries such as manufacturing, automotive, consumer, retail or pharmaceuticals

Required skills

• Good knowledge of business software / SaaS applications (e.g. SAP)
• Experience with RPA, BI tools, dashboards, apps and action flows
• Knowledge of Python and/or SQL
• Experience collaborating with IT teams

What we offer

• Restricted Stock Units (RSUs) and merit-based refresh grants
• Parental leave: 24 weeks fully paid for primary carers, 12 weeks for supporting carers
• Unlimited PTO in applicable regions and a flexible hybrid work model
• Learning framework, mentorship and a learning platform
• Wellness support, paid volunteering days and inclusion programs