Sales Advisor (Brand Representative) - Rivetoile, Hollister

About the role

Abercrombie & Fitch is hiring a Brand Representative (sales advisor) for its Rivetoile store in Strasbourg. Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically and helping create a welcoming environment for everyone.

Key responsibilities

• Provide warm, welcoming and attentive service, anticipate needs, start conversations naturally and offer product support and styling advice across categories.
• Maintain a clean, organised and visually consistent sales floor: fold, hang and size merchandise and ensure presentation standards are met.
• Process purchases, returns and exchanges accurately and efficiently, keeping the checkout experience friendly.
• Support omni-channel orders such as Save the Sale, in-store pick-up and ship-from-store packaging.

Required profile

• Fluent in French.
• Ability to create a welcoming and inclusive customer experience.
• Comfortable working in a dynamic environment, balancing customer engagement with operational tasks.
• Strong organisational skills and attention to detail.
• Reliable and committed to consistent attendance.

What we offer

• Paid time off and indefinite or definite contract (pending completion of the 60-day probation period).
• Merchandise discount.
• Medical, dental and vision insurance available, plus life and disability insurance.
• Associate assistance program.
• 13th month of pay after 1 year of seniority, meal tickets after 3 months of seniority (when working more than 6 hours).
• Training and development opportunities and career advancement prospects.

The full-time starting rate is EUR 22,404.84 per year (35 hours per week); offers may be subject to work visa formalities.