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International Field Service Representative – Europe
Motorola Solutions
Description du poste
About the role
Motorola Solutions' Silvus Technologies is looking for an International Field Service Representative to join its European team. Working 100% remotely, you will partner with customers worldwide to deliver tailored, high‑performance radio and mesh‑networking solutions that keep mission‑critical users connected.
Key responsibilities
- Provide pre‑sales and post‑sales technical support, including system planning, optimization, and customer training.
- Become the subject‑matter expert on Silvus MIMO radios and mesh networking technology.
- Prepare and deliver product demonstrations for customer visits and equipment evaluations.
- Travel to customer sites across Europe to offer hands‑on technical assistance and training.
- Troubleshoot hardware and network failures, resolve abnormal situations, and ensure system reliability.
- Collaborate with product teams to influence future development based on field feedback.
Required profile
- Based in Europe and able to work remotely full‑time.
- Strong background in RF, wireless communications, or related technical field.
- Experience in technical support, field service, or sales engineering for complex networking equipment.
- Excellent communication skills and ability to train diverse customer audiences.
- Willingness to travel to customer locations as needed.
Required skills
- MIMO radio technology
- Mesh networking solutions
- RF system planning and optimization
- Technical troubleshooting and fault analysis
- Customer‑focused technical demonstrations
What we offer
- Fully remote work arrangement
- Opportunity to influence cutting‑edge radio products
- Collaboration with a global team of experts
- Competitive compensation and benefits package
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