IT Support Specialist (Hybrid, Paris)

About the role

Free2move is looking for an IT Support Specialist to join its technology team in Paris. The position is hybrid, allowing you to work both on‑site and remotely while supporting the company’s fast‑growing mobility platform used by millions of users worldwide.

Key responsibilities

• Provide first‑line technical assistance to internal users, handling hardware, software and network issues.
• Log, prioritize and resolve tickets using the company’s IT service management tools.
• Maintain and configure laptops, desktops, printers and mobile devices.
• Support the IT infrastructure that powers Free2move’s web and mobile applications.
• Collaborate with other IT teams to ensure system reliability and security.

Required profile

• Strong problem‑solving attitude and customer‑focused mindset.
• Ability to work in a fast‑paced, international environment.
• Good communication skills in English; French is a plus.

Required skills

What we offer

• Opportunity to work for a global mobility leader operating in over 170 countries.
• Hybrid work model with a modern office in Paris.
• Dynamic, multicultural team of more than 750 experts.