Data Center Technician Apprentice

About the role

Microsoft’s Cloud Operations & Innovation team is looking for a motivated Data Center Technician Apprentice to join its Marseille facility. You will work alongside experienced technicians to support the hardware that powers services such as Bing, Office 365, Xbox, OneDrive, and Azure.

Key responsibilities

• Follow data‑center policies, procedures, and deadlines under the guidance of senior staff.
• Read and interpret Process Change Notifications (PCNs) and assess operational impact.
• Assist in preparing, installing, diagnosing, troubleshooting, replacing, and de‑commissioning network, storage, and server equipment while minimizing disruption.
• Resolve support tickets efficiently and become familiar with key performance indicators.
• Participate in daily safety briefings and adhere to all safety, security, and PPE requirements.
• Maintain a collaborative team environment and ensure proper handovers.
• Escalate technical, safety, or security incidents promptly.
• Complete mandatory training, including security and environmental health & safety.

Required profile

• Currently enrolled in a technical qualification (electrical, mechanical, IT or related).
• At least 18 years old.
• Basic knowledge of computer hardware and components.
• Strong interest in IT infrastructure and data‑center technologies.
• Authorization to work in France (EU citizenship or valid work permit).
• Proficiency in written and spoken English.

Required skills

• Computer hardware knowledge
• Network equipment handling
• Storage equipment handling
• Server equipment handling

What we offer

• Hands‑on experience in a world‑class cloud environment.
• Structured apprenticeship program with mentorship and training.
• Opportunity to contribute to services used by billions of customers worldwide.