Salesforce Solution Expert (M/F)

About the role

Magellan, an international management and technology consulting group, is looking for a Salesforce Solution Expert in Paris. The role combines functional design, workshop facilitation, user training and continuous improvement, and acts as a functional lead for both the team and its clients.

Key responsibilities

• Ensure functional design and standard Salesforce configuration
• Facilitate functional workshops to gather and formalize business requirements
• Propose advanced solutions based on client needs and Salesforce best practices
• Ensure the quality of functional deliverables such as specifications, user guides and process models
• Take part in User Acceptance Testing (UAT) and validate business processes and workflows
• Train users and administrators so they can work autonomously on the platform
• Identify opportunities for continuous process improvement and support complex projects with cross-functional teams
• Obtain at least two Salesforce certifications per year

Required profile

• Master's degree (or equivalent)
• Strong experience in analyzing and documenting business processes
• Ability to write clear and detailed functional specifications
• Experience supporting end users and managing UAT
• Excellent interpersonal, communication and training skills

Required skills

• Functional expertise across multiple Salesforce Clouds
• In-depth knowledge of Salesforce standard configuration tools (Flows, validation rules, etc.)
• Understanding of data management challenges and business workflows