Regional Quality Assurance Manager

About the role

The Regional Quality Assurance Manager – EMEA will lead the execution, consistency and effectiveness of quality programmes across SATS’s European network. You will ensure that Quality Management System (QMS) frameworks are deployed, applied, monitored and sustained at country level, driving improvements in audit outcomes and operational performance.

Key responsibilities

• Drive the deployment of the EMEA Quality Management System across all countries, coordinating gap analyses, implementation plans and health checks.
• Support and challenge country teams to maintain robust governance, documentation, audit readiness and evidence management.
• Execute the regional Quality Assurance Programme, ensuring consistent audit and inspection activities aligned with regional priorities.
• Co‑execute internal audits in lower‑maturity or high‑risk locations, leading root‑cause analysis and corrective‑action implementation.
• Monitor quality performance indicators, audit results and recurring operational failures, recommending targeted interventions.
• Provide structured country support, including Go‑Team execution and follow‑up of audit findings.

Required profile

• Bachelor’s degree in Quality, Engineering, Operations, Aviation or a related field.
• Solid experience in quality management, operations or audit roles within a regulated or multi‑site environment.
• Strong analytical and problem‑solving abilities with an operational, pragmatic mindset.
• Excellent communication, coordination and stakeholder‑management skills.
• Ability to work autonomously in a multicultural, regional setting and travel as required.
• Fluent English; additional languages are an asset.

Required skills

• Quality Management Systems (QMS)
• Audit processes and corrective‑action management