Community Manager – AI‑Powered Resource Planner

About the role

Air Apps is looking for a Community Manager to lead and grow its global user community for an AI‑powered Personal & Entrepreneurial Resource Planner. Based in Lisbon, you will work onsite with product, marketing and support teams to create an inclusive, engaging environment for users.

Key responsibilities

• Develop and execute community engagement strategies across forums, social media groups and user platforms.
• Moderate discussions, respond to user inquiries and foster positive interactions.
• Organise and promote community events, webinars and Q&A sessions.
• Collaborate with marketing, product and support teams to ensure a seamless user experience.
• Monitor community metrics, analyse data and optimise engagement tactics.
• Identify and activate brand advocates, ambassadors and super‑users.
• Maintain community guidelines and handle conflict resolution.

Required profile

• 3+ years of experience in community management, social media or customer engagement.
• Proven ability to manage online communities and moderate discussions.
• Strong written and verbal communication skills.
• Experience planning and executing community‑driven events.
• Willingness to work onsite in Lisbon and relocate if needed.

Required skills

• Experience with Discord, Reddit, Facebook Groups and Slack.
• Familiarity with community‑building tools and analytics platforms.

What we offer

• Fully onsite role in a fast‑growing AI startup.
• Relocation support.
• Opportunity to shape a product used by millions worldwide.