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Client Solutions Manager – One Year Contract in Paris

Channel Factory · Paris

Mid 🇬🇧 English

Job description

About the role

The Client Solutions Manager (CSM) will be the primary point of contact for advertisers and agencies, overseeing digital video campaigns on platforms such as YouTube and emerging channels. The role combines analytical, strategic, and client‑management responsibilities to ensure campaigns meet performance goals and deliver measurable value.

Key responsibilities

  • Manage the end‑to‑end lifecycle of video campaigns, ensuring timely execution, pacing, and delivery against client KPIs.
  • Develop and implement campaign strategies aligned with client objectives, focusing on retention and long‑term success.
  • Collaborate with internal teams (Senior CSMs, Sales, Programmatic & Data Solutions) to troubleshoot issues and optimise performance.
  • Conduct regular performance analysis and reporting, providing actionable insights for campaign improvement.
  • Support post‑campaign reviews by documenting learnings and identifying optimisation opportunities.
  • Serve as the day‑to‑day contact for clients, building strong relationships through consistent, high‑quality service.

Required profile

  • Strong analytical mindset with the ability to interpret data and translate insights into actionable recommendations.
  • Strategic thinking and experience in developing campaign plans that align with business objectives.
  • Proven client‑management expertise, capable of maintaining relationships and handling expectations.
  • Ability to work collaboratively with cross‑functional teams and take ownership of a personal book of business.

Required skills

    What we offer

    • One‑year fixed‑term contract with the possibility of a permanent position after a successful probation period.
    • Opportunity to work within a diverse, collaborative culture focused on execution and results.
    • Exposure to cutting‑edge marketing technology and large‑scale video inventory.

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    Published 3 months ago

    20 views · 0 interested

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    Channel Factory

    Paris