Associate Account Manager – Paris

About the role

Fresha is seeking an Associate Account Manager to join its Paris office and help partners maximise the value of the AI‑powered beauty and wellness platform. Reporting to the Account Manager Team Lead, you will build strong relationships with salons, spas and other service providers, guiding them through product adoption and revenue‑generating features.

Key responsibilities

• Meet and exceed monetisation KPIs by proactively engaging partners and demonstrating platform benefits.
• Introduce, educate and convert partners to Fresha’s payments solution throughout the sales cycle.
• Optimise partner listings and availability to improve marketplace conversion rates.
• Act as a dedicated advisor for a portfolio of partners, recommending suitable products based on their needs.
• Conduct regular video meetings to ensure a seamless partner experience and communicate new features.

Required profile

• Strong communication and relationship‑building abilities.
• Self‑motivated, able to work autonomously in a fast‑paced environment.
• Comfortable with data‑driven decision making and meeting performance targets.
• Willingness to work onsite five days a week in the Paris office.

Required skills