Sales Executive - Airline Customer Account Management

About the role

Reporting to the Senior Account Manager and based in Paris, the Sales Executive supports a key strategic online airline customer in Europe. The role covers sales and account management, targeting key IT trade partners and supporting the customer's sales strategy while becoming fully embedded in the customer's way of working.

Key responsibilities

• Build positive and credible relationships with agency customers at all levels
• Take part in coordinating trade events and FAM trips, which may fall outside office hours or on weekends
• Work within a team supporting the wider DTW network of air clients where applicable
• Support the launch of new routes and launch activities
• Support other EU offices when needed
• Deliver high-impact product training presentations to key trade partners, in person and virtually
• Deliver excellent service to the travel trade base and ensure regular communication with customers, tailoring solutions to their needs and commercial goals
• Maintain a strong relationship with the customer's headquarters, including travel across Europe when required

Required profile

• Self-motivated, able to work in a multi-tasked, fast-paced environment
• Team player willing to share ideas, with a positive attitude and flexibility
• Minimum 2 years of airline experience preferred

Required skills

• Proficiency in Microsoft Word, Excel and PowerPoint
• GDS knowledge
• Good knowledge of CRM systems, preferably Salesforce