Regional Retail Education Manager EU/UK

About the role

We are looking for a dynamic Regional Retail Education Manager to lead the implementation of our Global Retail Education strategy across the EU and UK. Reporting to the Retail Education Director, you will act as a brand ambassador, delivering training sessions, events and masterclasses while driving in‑store excellence.

Key responsibilities

• Implement and adapt the Global Retail Education framework to regional needs, ensuring alignment with brand objectives.
• Build and maintain strong relationships with distributors, Beauty Advisors and store teams through regular visits, coaching and performance guidance.
• Oversee visual merchandising, grooming standards and key performance indicators across retail locations, ensuring compliance with brand guidelines.
• Organise and facilitate training sessions, events and masterclasses to enhance brand presence and team capability.
• Collect, analyse and report qualitative and quantitative regional feedback, providing actionable recommendations to the global team.
• Collaborate with the Regional Commercial team to align strategy and ensure successful execution across markets.

Required profile

• Minimum 5 years of experience in retail education, training or a related field.
• Experience in the luxury or premium retail sector is a strong plus.
• Fluency in French and English; additional European language is an advantage.
• Strong interpersonal and relationship‑building abilities with distributors, Beauty Advisors and store personnel.

Required skills

• Solid understanding of retail performance metrics such as visual merchandising, grooming standards and KPIs.
• Excellent communication and presentation skills, confident in leading trainings and representing the brand.
• Ability to translate data and feedback into actionable insights.
• Strong project management skills and capacity to manage multiple initiatives simultaneously.