Lead, Forward Deployed Engineer

About the role

Salesforce is hiring experienced Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You will work in a delivery pod alongside a Deployment Strategist, delivering production‑ready code from day one.

Key responsibilities

• Develop AI agents and end‑to‑end solutions that integrate with customer systems using Salesforce’s Agentic AI platform and LLM techniques.
• Own technical components from architecture through deployment, validation, and observability in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and other data platforms.
• Create performance dashboards and KPI reports to monitor deployment health and business outcomes.
• Collaborate with customers and partners, providing best‑practice guidance and enabling them to become more capable.

Required profile

• 3+ years of software engineering or technical delivery experience with at least one production system you can demonstrate.
• Degree in Computer Science or a related field.
• Customer‑facing delivery experience (consulting, professional services, or forward‑deployed engineering).
• Willingness to travel approximately 25% of the time.

Required skills

• Proficiency in Python, JavaScript/TypeScript, Java, or Apex.
• Hands‑on experience with large language models, prompt engineering, and AI toolchains (e.g., Cursor, Claude, Vibes).
• Strong knowledge of data modeling, APIs, and integration patterns.
• Experience with cloud data platforms such as Snowflake, Databricks, or BigQuery.
• Familiarity with Salesforce platform and related certifications is a plus.