FinCrime Team Lead – Financial Crime Operations

About the role

Revolut’s Financial Crime Operations team protects millions of customers by preventing fraud and financial crime. As a FinCrime Team Lead, you will guide a group of analysts, ensuring high‑quality investigations and swift resolution of customer and internal issues.

Key responsibilities

• Conduct people management through 1:1s, coaching, and career development.
• Support hiring processes and onboard new team members.
• Monitor daily and weekly operations, reacting promptly to emerging issues.
• Analyse SLA performance, produce root‑cause analyses and drive improvement actions.
• Challenge existing processes to foster continuous improvement.
• Serve as the primary contact for internal and external escalations.
• Consistently meet company SLA targets.

Required profile

• Fluency in English and French with excellent written communication.
• Minimum 1 year of experience managing a team of five or more full‑time employees.
• Background in AML, compliance, card disputes, or transaction monitoring.
• Strong knowledge of AML and sanctions regulations (e.g., JMLSG, OFAC, POCA).
• Understanding of legal and business risk interplay.
• Ability to work under pressure, handle multiple projects, and meet tight deadlines.
• Clear, positive communication with internal teams, external counsel, and regulators.
• Sound judgement in complex situations.

Required skills

• Practical knowledge of SQL.