Field Service Engineer

About the role

Landa is looking for a Field Service Engineer to deliver first‑class technical support for its Nanographic Printing presses. The role involves travelling to customer sites, troubleshooting equipment, and ensuring high levels of customer satisfaction.

Key responsibilities

• Transfer technical knowledge to press operators and resolve on‑site technical issues.
• Escalate complex problems to Landa’s worldwide teams for effective resolution.
• Apply deep technical understanding of the presses to maximise production and productivity.
• Travel 60‑70% of the time, including overnight trips, to serve customers across regions.

Required profile

• Minimum 2 years of product support experience in the graphic arts industry, preferably with digital printers or offset presses.
• Experience with inkjet systems is an advantage.
• Strong end‑to‑end technical capabilities and troubleshooting skills.
• Valid driving licence and availability to work flexible hours.
• Ability to work under remote supervision, handle pressure, and communicate clearly in English.
• Self‑motivated, eager to learn and deepen knowledge of existing systems and technologies.

Required skills

• Inkjet systems
• Digital printers
• Offset presses
• Technical troubleshooting
• Press operation knowledge