Export Logistics Coordinator

About the role

BIC World, a community of brands behind iconic products, is looking for an Export Logistics Coordinator within its Supply & Deliver Europe Logistics Operations team. You will coordinate transport execution and monitor the performance of BIC's exports from France to destinations across the Americas, Africa, the Middle East, Asia and the Pacific, while ensuring import and export flows comply with French customs regulations.

Key responsibilities

• Customs compliance: support the team on import and export customs matters, define best practices for operations such as machinery transfers, returns and new customs regulations, and liaise with French customs authorities so that declarations and formalities are submitted on time.
• Manage special customs procedures (inward and outward processing), maintain the Authorised Economic Operator (AEO) certification, and run data and process audits.
• Optimise import and export flows, check HS codes and duty rates, and apply free trade agreements.
• Convert stock replenishment orders into shipments by coordinating transport between the production site or warehouse, freight forwarder, customs broker and destination site.
• Provide transport and customs documents (invoices, packing lists, certificates of origin, export declarations, letters of credit), track shipments, resolve issues and prepare regular business reviews with freight forwarders and the Customer Service team.
• Monitor volumes, costs, lead times, quality and claims, and continuously improve processes.

Required profile

• 3 years of experience in international transport involving import/export flows, or in customs administration.
• Fluency in French and English.
• A thorough, organised approach with strong attention to detail, a problem-solving mindset, reactivity and rigour.

Required skills

• MS Outlook
• MS Excel