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Bellhop – Guest Luggage & Service (Permanent/Fixed-Term)
Disneyland Paris · Marne-la-Vallée
Description du poste
About the role
Join the hotel team at Disneyland Paris as a Bellhop, where you will be the first point of contact for guests arriving at the resort. You will ensure a warm welcome, handle luggage safely, and support guests throughout their stay, contributing to the magical experience the park is known for.
Key responsibilities
- Greet guests and manage their luggage in compliance with safety and handling procedures.
- Organise, arrange and store luggage according to current hotel standards.
- Assist guests during their stay by responding to requests and offering personalised advice.
- Anticipate guest expectations and create memorable moments through attentive service.
- Provide solutions adapted to each situation to maintain service excellence.
- Operate vehicles and transport luggage to rooms in designated Disney® Hotels when required.
Required profile
- Strong sense of service, high energy and excellent interpersonal skills.
- Organised, detail‑oriented and able to manage multiple priorities while maintaining quality.
- Valid driver’s licence held for at least two years.
- Comfortable with manual handling and regular lifting.
- Fluent French (B2), good English (B1) and basic knowledge of a third European language (A2).
- Flexible availability for varied schedules, including weekends, public holidays and school vacation periods (shifts between 6 a.m. and 2 a.m.).
Required skills
What we offer
- Planned schedules with 80% of transportation costs reimbursed.
- Food services and housing options (subject to conditions).
- Access to Disney+, park tickets and exclusive discounts.
- Training programmes, events, employee committees and concierge services.
- Family and health benefits.
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Disneyland Paris
Marne-la-Vallée
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