Account Manager – Business Growth & Partner Success

About the role

Fresha is looking for an Account Manager based in Paris to drive commercial growth and strengthen relationships with our beauty and wellness partners. You will act as a trusted advisor, helping partners adopt our AI‑powered platform and maximize revenue through the marketplace and payment solutions.

Key responsibilities

• Meet and exceed KPIs related to monetisation, revenue growth and partner adoption.
• Introduce, educate and convert partners to Fresha’s payments and marketplace solutions.
• Optimize partner listings and availability to improve conversion rates.
• Serve as a dedicated advisor for a portfolio of partners, guiding them through product adoption and upsell opportunities.
• Collaborate with Sales, Onboarding, and Product teams to ensure smooth partner transitions and provide feedback for product enhancements.
• Use consultative sales techniques to understand partner needs and drive cross‑selling.

Required profile

• Minimum 3 years of experience in an Account Management or commercial role delivering measurable outcomes.
• Strong adaptability and ability to thrive in a fast‑moving tech environment.
• Excellent communication and relationship‑building skills.

Required skills

What we offer

• Opportunity to work with a leading AI‑driven platform in the beauty and wellness sector.
• Collaborative international team across 15 global offices.
• Professional growth in a high‑impact, customer‑focused role.