Global Sales Process Owner

About the role

NielsenIQ is looking for a Global Sales Process Owner to shape and optimize the end-to-end sales process (Lead-to-Order / Quote-to-Cash) across its global commercial organization. The role drives simplification, harmonization and integration of sales processes so they are scalable, standardized and aligned with the commercial strategy. It reports to the Lead Sales Process Owner (Head of Sales Process) and works with other process owners, product owners, technical business analysts and cross-functional stakeholders to deliver a seamless digital sales experience.

Key responsibilities

• Own and govern global sales processes and policies, ensuring alignment with business goals and scalability across regions
• Partner with Sales, Marketing, Commercial Operations, Finance, IT and external vendors to define the technology roadmap for digital sales transformation
• Harmonize and simplify customer-centric workflows to deliver consistent sales processes across regions and segments
• Improve seller efficiency and customer experience through process and platform optimization
• Apply advanced methodologies such as Lean Six Sigma to engineer high-performing processes
• Support training and change initiatives to embed new processes

Required profile

• 8 to 10 years of experience in global sales process ownership and optimization in the L2O or L2C domain
• Proven success implementing consistent CRM processes globally
• Ability to assess and manage the impact of process automation on sales teams
• Strong stakeholder management and influence across diverse, global teams, and ability to build consensus in ambiguous environments

Required skills

• Sales methodologies such as MEDDICC, Challenger, SPIN, BANT
• CRM domain expertise including Sales Cloud, CPQ, incentive compensation, analytics and contract lifecycle management
• Familiarity with process modeling techniques such as design thinking and storyboarding

What we offer

• Salary of 70,000 to 90,000 euros gross per year, depending on experience, skills and internal equity
• Non-guaranteed bonus depending on plan terms, role eligibility, performance and plan achievement
• Flexible working hours and hybrid work options
• Onboarding, internal training, learning platforms, staff and team events, volunteer time off, LinkedIn Learning and Employee Assistance Program