French Sr Business Travel Consultant - Paris

About the role

We are looking for a French‑speaking Senior Business Travel Consultant to join our Paris team. In this hybrid position you will provide end‑to‑end travel support for corporate clients, handling complex itineraries and ensuring cost‑effective, compliant travel experiences.

Key responsibilities

• Manage corporate travel bookings across phone, email, chat and booking platforms for French‑speaking clients.
• Handle complex multi‑city itineraries, group and VIP travel, visa requirements and special traveller requests.
• Provide commercial guidance on fare construction, ticketing rules and cost‑saving alternatives while ensuring policy compliance.
• Negotiate and maintain relationships with airlines, rail operators, hotels and car rental partners to secure optimal rates.
• Proactively manage disruptions, rebookings and duty‑of‑care incidents, coordinating with emergency response teams.
• Advise clients on travel risk, policy design, traveller tracking and expense control.
• Record itineraries, PNRs and interactions in the CRM and GDS with high data quality.
• Coach junior consultants and contribute to continuous improvement initiatives.

Required profile

• Native or near‑native French (C2) and strong English (B2+).
• Minimum 3 years experience in business or corporate travel management, preferably within a TMC/BPO.
• Experience with duty‑of‑care, traveller tracking and handling travel disruptions.
• Strong customer‑service mindset and ability to manage high‑pressure situations.
• Willingness to work a hybrid schedule with occasional early/late shifts or on‑call duties.

Required skills

• Amadeus, Sabre and Travelport GDS platforms.
• Corporate booking tools and ticketing systems.
• MS Office suite.
• CRM systems.
• Online booking tools.

What we offer

• Full‑time hybrid position based in Paris with a competitive salary.
• 35–40 hours/week with rotational shifts to cover client needs.
• Paid training and structured onboarding, including GDS refresh and crisis management.
• Permanent contract with French statutory benefits and supplemental perks.
• Performance‑related incentives, commission or bonus schemes.
• Modern office, career development opportunities and travel discounts.