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Competences
Experience
Team Associate / Cashier
Ice-cream Conenexion
2022-01 -
Responsible for handling cash transactions, processing sales and maintaining accurate registers. Provides front‑line customer service, addressing inquiries and ensuring a pleasant experience. Utilises Microsoft Excel to track daily sales and inventory levels. Works collaboratively with a team of 5 staff members during peak hours. Contributed to a 10% increase in monthly revenue through efficient service and upselling techniques.
Teaching Assistant
Emmanuel Pentecostal Church Enrichment Program
2021-01 - 2022-12
Assisted lead instructors in delivering curriculum for primary‑level students, preparing lesson materials and supervising classroom activities. Facilitated small‑group tutoring sessions in mathematics and English, improving student performance by an average of 15%. Managed classroom resources and maintained attendance records using Microsoft Word. Coordinated extracurricular events, working with a team of 4 volunteers. Provided feedback to teachers on student progress and suggested instructional adjustments.
Office Clerk
Jamaica Railway Cooperation
2019-01 - 2019-12
Performed general clerical duties including filing, data entry and handling correspondence. Utilised Microsoft Access to maintain employee and equipment databases, ensuring data integrity. Processed invoices and assisted the finance department with basic bookkeeping tasks. Served as the first point of contact for visitors and internal staff, delivering prompt and courteous service. Supported the logistics team by preparing shipment documentation and tracking schedules.
Langues
English
fluent
Spanish
intermediate
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