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18 ans d'experience

Competences

Air freight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Customer service & relationship management Process improvement Regulatory compliance (IATA, ICAO, DG) Invoice & dispute resolution Team leadership & training Vendor performance management Business development Proposal & presentation preparation Data analysis & reporting Supply chain optimization Logistics software (WMS, TMS)

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Supports business development initiatives to expand market presence and revenue. Identifies new opportunities, builds client relationships and coordinates sales activities. Prepares proposals, presentations and service information for prospective customers. Follows up on leads and partnership opportunities, ensuring alignment with company growth objectives.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Served as the primary customer contact for shipment information, incident handling, pricing requests and claims. Managed end‑to‑end shipment processes, ensuring compliance with international trade regulations and accurate cost/revenue capture. Led operational exception analysis, route optimisation and profitability improvements. Supervised invoicing, dispute resolution and provided training to junior team members, driving operational efficiency across a high‑volume air‑freight environment.

Langues

English

fluent

Arabic