Business Analyst / Salesforce

About the role

Magellan, an international management and technology consulting group, is looking for a Business Analyst / Salesforce in Paris. The role acts as a key link between project teams and end users, helping define, design and deploy Salesforce solutions that meet clients' business priorities. It suits a Salesforce BA who wants to work in a continuous improvement and upskilling mindset.

Key responsibilities

• Analyse user requirements and propose suitable functional solutions
• Configure Salesforce to standards for simple and medium-complexity cases
• Create and maintain documentation of requirements, processes and solutions
• Prepare analysis reports and presentations for stakeholders
• Train end users and take part in user acceptance testing (UAT)
• Upskill on new Salesforce products and obtain 2 certifications per year
• Collaborate closely with project teams and contribute to continuous improvement

Required profile

• Master's degree (Bac+5) from a business school or engineering school
• Ability to gather and qualify business requirements (User Stories, EPICs)
• Strong communication and presentation skills for functional concepts
• Organization, attention to detail and ability to prioritize requests
• Proactivity and team spirit