Automotive Business Development Manager - Premium & Luxury

About the role

CXG, a global customer experience company serving more than 200 luxury brands, is hiring an experienced Automotive Business Development Manager for its Paris office. Reporting to the Chief Customer Officer, you will lead the commercial development of the Automotive Industry practice, creating and converting new business with premium and luxury automotive brands.

Key responsibilities

• Lead the commercial development of the Automotive practice, owning new client acquisition and market expansion
• Maintain and promote an Automotive value proposition and act as the internal and external industry expert and key contact for projects and strategic discussions
• Develop and execute a commercial strategy using an established senior network to build a pipeline and convert prospects into revenue
• Take part in proposal preparation, ensuring operational capacity is considered
• Establish the annual business plan (revenue ambitions, priority accounts, pipeline targets, key actions)
• Monitor pipeline, conversion and revenue growth and report to management and the Executive Committee
• Work with CSMs on existing accounts: advise clients, coach them on account expansion, and share market and industry knowledge
• Build CXG's visibility in automotive markets through networking, events, thought leadership and white papers

Required profile

• Master's degree in Luxury Management, Business Administration or a related field
• At least 10 years of experience in the automotive sector, with significant exposure to consulting, marketing, sales or business development in the premium or luxury segment
• Fluent English (German a plus, French a nice-to-have)
• An extensive, active network of senior decision-makers in the premium and luxury automotive sector
• Demonstrable business development track record, including complex sales cycles and strategic account expansion
• Experience developing strategic and business plans

Required skills

• Deep knowledge of the premium and luxury automotive market and its commercial ecosystem
• Good understanding of corporate finance and performance measures
• Excellent communication, presentation and proposal-writing skills
• Strong consulting approach and coaching of client-facing teams